Frequently Asked Questions (FAQ)

The lovely Australian birds, that can be heard with suitable computers as a backdrop to some of the conference pages, are common in Canberra. They may be observed during the conference at the Australian National Botanical Gardens, which is not far from the venue. The 'Home' page features the sound of a didgeridoo. Among the Australian aboriginal musical instruments the digderidoo may be well known. Much less known are the bull roarer and the gum leaf, which also produce typical Australian sounds.

The information on this website is correct at the time of providing, however, the organisers reserve the right to change the information where necessary without notice.

In the event of industrial disruptions, HFI/NQI 2014 and the organisers accept no responsibility. In the event of the venue becoming unusable or other circumstances or the need to cancel the conference, there can be no liability on the HFI/NQI 2014 Conference or the organisers.

Your name badge is your entry to the HFI/NQI 2014 Conference sessions and trade exhibition. If you misplace your name badge, please see the Consec - Conference Management staff at the registration desk for a replacement.

All internal areas of the Shine Dome, Canberra are non-smoking areas and the HFI/NQI 2014 Conference supports a non-smoking policy.

We endeavour to ensure delegates attending the conference with specific needs are catered for. Should you require particular assistance, please make a note on your registration form or contact Consec - Conference Management via email:

The Shine Dome is equipped with wheelchair access and disabled facilities.

Signage throughout the building is large and clear to ensure it can be read by all. Staff are trained to speak clearly when making announcements to public areas.

Delegates shall be regarded in every aspect as carrying their own risk for loss or injury to persons or property, including baggage during the HFI/NQI 2014 Conference. We strongly recommend that at the time of booking your travel and tours you take out a travel insurance policy of your choice. The policy should include the loss of deposit through cancellation, medical insurance, loss or damage to personal property, financial loss incurred through disruptions to accommodation or travel arrangements due to strikes or other industrial action. The organisers are in no way responsible for any claims concerning insurance.

A goods and services tax of 10% is levied on most purchases in Australia and is included in the purchase price of the goods or services. You may be eligible for a refund of the GST on goods purchased in Australia. For more information visit www.customs.gov.au

Bus Services
The following bus routes drop off within walking distance of the Shine Dome - 3, 4, 5 and 7.
Click on the link below to see the time table.

Taxi
Canberra Elite taxis - 13 22 27

Air Plane
The city's international and domestic airports are only a twenty (20) minute taxi ride from the city centre and the Shine Dome.

Related Links:

• Action Buses

All conference sessions will be held at the Shine Dome in Canberra

The Symposium dinner will be held at the University House

During the conference days, smart casual attire is preferred.

For the social program, smart casual attire is recommended for the welcome reception and for the Symposium dinner lounge suit/evening wear is recommended.

Canberra's climate in September is moderately fresh mornings, bright sunny days and brisk nights with average temperatures of 6°C to 19°C.

Yes, additional tickets can be purchased for the social functions

Yes, public parking areas are situated close to the Shine Dome off Gordon Street and McCoy Crescent. A fee is payable during business hours. There is no charge in the evenings or at weekends.

The Dome forecourt is set down and pick up only.

Please contact Consec - Conference Management.

Phone: + 61 2 6252 1200
Fax: + 61 2 6252 1222

Email:

Please contact Consec - Conference Management.

Email:

For further infomation on Visas and obtaining a Visa Letter please click on the link below for further details

Related Links:

• General Fact Sheet

Download Files:

• Symposium Visa Letter of Invitation (PDF 152.5 kb)

Early bird registration - $800.00 - until Friday 11 July 2014
Full registration - $900.00 - from Saturday 12 July 2014
Student registration - $500.00
Partner registration - $250

All registration prices are in AUD$ and include 10% GST.

Delegate and student registration includes:

•Attendance at all symposium sessions
•Welcome reception on Sunday 21 September 2014
•Excursion on Wednesday 24 September 2014
•Packed lunch box for Excursion attendees
•Symposium dinner on Thursday 25 September 2014
•Morning and afternoon teas as per program
•Name badge, symposium handbook, bag and delegate listing

Partner registration includes:

•Welcome reception on Sunday 21 September 2014
•Excursion on Wednesday 24 September 2014
•Symposium dinner on Thursday 25 September 2014

Registrations are accepted via the register page on this website

Early bird registration ends on Friday 11 July 2014.

HFI/NQI online registrations cut off date is Thursday 18 September 2014.

Registrations will be available onsite at the conference

All cancellations need to be made in writing to Consec - Conference Management via email address:

Conference Cancellation and Refund Policy

Delegates who find themselves unable to attend the conference after submitting a registration form are most welcome to nominate a substitute. In the case of a cancellation, delegates must inform Consec - Conference Management in writing of their inability to attend. A refund of the registration fee, less a cancellation fee of $110.00(AUD) including GST will be made on or before Friday 22 August 2014.

No refunds will be made to anything after the 22 August 2014.

All refunds prior to 22 August 2014 will be made after the conference. Any changes made to a registration within seven (7) days of the conference will incur a $40.00 administrative fee.

Accommodation Cancellation Policy

Delegates who cancel their accommodation booking must inform Consec - Conference Management in writing of their cancellation.

For more information please check the accommodation terms and conditions.

In registering for this conference, relevant details will be incorporated into a delegate list for the benefit of all delegates (name and organisation only - in accordance with the Australian National Privacy Act) and may be made available to parties directly related to the conference including Consec - Conference Management, the conference organising committee, venues and accommodation providers (for the purposes of room bookings and meeting options), key sponsors (subject to strict conditions) and parties associated with related conferences'.

If you do not wish for your details to be published in the delegate list please tick the "privacy required" box on the first page of the registration form.

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